Jira links with comment id breaks on mobile

[William Specht]

If I have a Jira url that ends with /comment/1234 it breaks on mobile. These links work on a desktop browser.

[AhmadDanial]

Hello, William.

Can you please give some more context to this, preferably via screen shot(s) to this question so we can have a clearer view on the issue that we are dealing with here?

What do you mean by "it breaks on mobile"? Did the mobile JIRA app crashed?

Additionally, may I know the version that you are on? Thanks.

[William Specht]

This is the url with domain removed. 

https://my-domain.atlassian.net/plugins/servlet/mobile#issue/RO-201/comment/58735

That brings me to a broken url:

It seems like it is parsing the comment id as the ticket id.

I don’t know my version, where would I find that? 

[AhmadDanial]

Hi there, William.

Thank you for the clarification from your end. I was able to reproduce it on my end after copying the permalink of the comment on my issue and have it opened on my mobile web browser.

With that being case, I went ahead and created the following bug to address the issue to the dev / engineering team:

• JRACLOUD-70875: Issue Comment Permalink Does Not Open Correctly on Mobile Web Browser

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