Jira mobile app: how to open files contained within attached emails

[Peter Vágner]

Hello,

When using Jira Microsoft Outlook integration it is possible to attach email messages to jira issues.

When looking at a jira issue that has email messages attached, there is a heading Attached emails besides Attachments view. When clicking one of the attached emails on a desktop computer with jira cloud opened in the browser the email message along with files inside is shown.

When doing the same thing, clicking an email message with IOS app only the email message body is displayed with no access to the files that might be part of the attached email.

Is there a way to access these files from the Jira cloud mobile app or at least is there an issue for this?

I am unable to find it.

Thanks and greetings

Peter

[Hannah McKenzie]

Hi @Peter Vágner, are you using an Atlassian Marketplace integration?