Jira not starting with localhost:8080 on chorme - This was not a problem 10 days back

[Gurunath Vellanki]

JIRA — Internal Server Error

Error reference: ed47312d-27cd-4f65-b7a0-b9eec73949b5

Unable to render full error details at this time. Please consult the error logs for more information.

Gurunath

vgurunath60@gmail.com

+91 9886756931

[Jakub Sławiński]

Can you provide a related snippet from your error logs?

[Gurunath Vellanki]

jirasoftware.stderr

20-Mar-2019 17:57:07.843 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files\Atlassian\JIRA\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\Program Files\Ingres\IngresII\ingres\bin;C:\Program Files\Ingres\IngresII\ingres\utility;C:\Program Files\Actian\IngresII\ingres\bin;C:\Program Files\Actian\IngresII\ingres\utility;C:\ProgramData\Oracle\Java\javapath;h:\app\vguru\product\11.2.0\dbhome_1\bin;C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;H:\vs12;H:\vs12\vc\bin;H:\vs12\vc\lib;h:\vs12\vc;C:\Program Files\Java\jre1.8.0_121;H:\apache-maven-3.5.0\bin;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\dotnet\;C:\Program Files (x86)\Skype\Phone\;c:\Program Files\Intel\WiFi\bin\;c:\Program Files\Common Files\Intel\WirelessCommon\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\Java\jre1.8.0_121\bin;H:\Mockito;C:\Users\vguru\AppData\Local\Microsoft\WindowsApps;C:\Users\vguru\.dotnet\tools;.
20-Mar-2019 17:57:08.284 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8080"]
20-Mar-2019 17:57:08.311 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 1983 ms
20-Mar-2019 17:57:08.354 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service Catalina
20-Mar-2019 17:57:08.355 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.5.6
20-Mar-2019 18:01:21.634 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [http-nio-8080]
20-Mar-2019 18:01:21.682 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
20-Mar-2019 18:01:21.708 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 253396 ms

[Brant Schroeder]

Sounds like JIRA is not starting up properly.  Can you confirm that the service is running.  You can also look at the logs like the error states to help narrow down what the issue might be.  Without additional information it will be difficult to troubleshoot. 

[Gurunath Vellanki]

jirasoftware.stderr

20-Mar-2019 17:57:07.843 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files\Atlassian\JIRA\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\Program Files\Ingres\IngresII\ingres\bin;C:\Program Files\Ingres\IngresII\ingres\utility;C:\Program Files\Actian\IngresII\ingres\bin;C:\Program Files\Actian\IngresII\ingres\utility;C:\ProgramData\Oracle\Java\javapath;h:\app\vguru\product\11.2.0\dbhome_1\bin;C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;H:\vs12;H:\vs12\vc\bin;H:\vs12\vc\lib;h:\vs12\vc;C:\Program Files\Java\jre1.8.0_121;H:\apache-maven-3.5.0\bin;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\dotnet\;C:\Program Files (x86)\Skype\Phone\;c:\Program Files\Intel\WiFi\bin\;c:\Program Files\Common Files\Intel\WirelessCommon\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\Java\jre1.8.0_121\bin;H:\Mockito;C:\Users\vguru\AppData\Local\Microsoft\WindowsApps;C:\Users\vguru\.dotnet\tools;.
20-Mar-2019 17:57:08.284 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8080"]
20-Mar-2019 17:57:08.311 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 1983 ms
20-Mar-2019 17:57:08.354 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service Catalina
20-Mar-2019 17:57:08.355 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.5.6
20-Mar-2019 18:01:21.634 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [http-nio-8080]
20-Mar-2019 18:01:21.682 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
20-Mar-2019 18:01:21.708 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 253396 ms