Jira old Instance (free version) delete related query

[Rajkumar Dalwai]

We have a 2 Jira Instances - 1.https://tractorjunction.atlassian.net/ (old free version) & 2.https://tractorjunction.atlassian.net/ (paid version) , so if we delete the old jira version account , does this impact new paid Version/instance ?

[Karan Sachdev]

Hi Rajkumar,

In General, deleting/cancelling a subscription on one instance won't affect another instance. However, the two site URLs you have mentioned are the same.

Searching with your email, I could find another instance https://tractorjunction1.atlassian.net where you have Standard subscriptions for both Jira and Confluence. However, you are not an admin on this instance.

To summarise, deleting/cancelling your subscription for a site won't affect another site. However, it is advisable to take a backup of your site, since the deletion is permanent.

Feel free to refer to this document for information on what happens to your data once the subscription is cancelled:

What happens to Free plan products if they're inactive for too long?

Thanks,

Karan