Jira service desk customers not seeing their cards
Joe Griffiths
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1 answer
![Elisa [Atlassian]](https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/ED-1.png "Elisa [Atlassian]"){kind=avatar}
Elisa [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Hi Joe,
Could you try to run a background-reindex? The issues should show up after that. 
If not, please raise a ticket on Atlassian Support (support.atlassian.com) so we can better investigate this.
Cheers!
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