Jira will send out an email to some people asking them to answer a few questions.

[Priyanka Khare]

Jira will send out an email to some people asking them to answer a few questions. 
1.These questions will be in Jira
2.For example - Confirm the necessary fixes have been applied to your Operating System (OS) solutions. (*Yes* , if *No* -> provide Date by when fix will be applied, if *Coming* -> provide Date or if *N/A*-> provide Comment on why it is not applicable)

What will be the most convenient way to achieve this requirement? And how will the user experience be, meaning what will a user be required to do?

[Sebastian Kleinholz]

Have you checked out the Customer Satisfation Survey Plugin, if it meets your requirements?