KANBAN Error version 7.7.0

[Fabrice Sirey]

The following error appears when creating and viewing any KANBAN project

An error occurredHide…

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

1. • Exception: Impossible d’obtenir la propriété « 1 » d’une référence null ou non définie
   • Resource: http://lauitsvjira.lc01.mis.ch:8080/s/f22a88b9c4a2fa2b790de463021bb27c-CDN/-v5lokv/77001/dd5a70fc8a4f8fd8fab86f6ea6388509/c9ff87aeab48db591ad5b1ad5d7cb3b0/_/download/contextbatch/js/_super/batch.js?locale=fr-FR
   • Line: 490
   • Column: 324

Environment

Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; wbx 1.0.0; rv:11.0) like Gecko

[Andy Heinzer · Accepted solution]

Hi,

Sorry to see you have encountered this problem.  This is a bug.  Please see https://jira.atlassian.com/browse/JSWSERVER-15185 for more details.  The good news is that this has been fixed in the latest versions.  As such I would recommend that you upgrade Jira to correct this.

This problem happens in Jira instances that are using a language other than English.  It tends to generate an error message like yours (but when translated looks like this):

Exception: Unable to get property "1" from null or undefined reference

or

Exception: Uncaught TypeError: Cannot read property '1' of null or Exception: TypeError: j is null

I hope this helps.

Andy

[Fabrice Sirey]

Hi, Many thanks ! we'll install last release.

[Scott Theus]

Could be a wild goose chase, but...Are you using MSSQL 2008? If so you may need to upgrade to 2016.

-Scott

[Fabrice Sirey]

we use POSTGRE... but thanks for your help