Keyboard shortcuts don't work after tempo installation

[Rahul Aich [Nagra]]

Hi

I have recently installed tempo (tempo-plugin-7.6.3.obr) on jira 5.0.2.

I observed that after the installation my keyboard shortcuts have stopped working. I usually use j and k shortcuts.

To clarify, say i search using JQL, JQL returns 10 issues, i click on the first one to load it on the view issue screen, after reviewing the first one, i click on j to move to the second one.

This is no longer happening after tempo installation.

To double check, i disabled the tempo and bingo, it (j and k shortcuts) started working again!

Any ideas on how i can work around this problem?

Rahul

[Rahul Aich [Nagra] · Accepted solution]

This was fixed by disabling the modules Next item and previous item modules from the plugin.

Rahul

[Viðar Svansson [Tempo]]

Issue filed: https://tempoplugin.jira.com/browse/TT-296

We would very much want to fix this but currently have not been able to reproduce.

[Peter Van de Voorde]

Hi Rahul,

Could it be that Tempo simply disables the shortcut setting in your profile?

In your profile you can indicate if you want to use shortcuts or not.

Best regards,

Peter

[Peter Van de Voorde]

Hi Rahul,

This might be a bug, maybe you should take a look in their issue tracker to see if it has already been fixed in a later release or if it's a new bug :

https://tempoplugin.jira.com/browse/TT

Best regards,

Peter

[Rahul Aich [Nagra]]

Thanks Peter , i checked my user profile, it is still enabled. Another piece of information, when i see 10 issues returned from a filter, the j and k works to navigate me up and down, however j and k no longer works from the view issue screen to move to the next issue.