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LDAP Invalid Credentials after restart

Luca Andreatta
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June 14, 2022

Hi all,

after upgrading Jira from 8.13.3 to 8.20.9, when I restart Jira one of the two LDAP that I have configured, gets an Invalid Credentials error and users cannot login with it.

If I reset the password manually, the problem go away, but at the next Jira restart, the error reappears.

What could be the problem? What can I look at?

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Luca Andreatta
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June 15, 2022

I suspect that the problem is connected to this: https://jira.atlassian.com/browse/JRASERVER-73875

Luca Andreatta
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 16, 2022

I confirm that the problem was related to that issue and replacing the classes listed in the issue solved it.

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DEPLOYMENT TYPE
SERVER
VERSION
8.20.9
TAGS
AUG Leaders

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