Live check on child issues and update parent issue

[Nur Fatin]

Hello, I have a Jira Software Team-Managed project. Is it possible to do a live check on the child issue statuses and update the parent issue.

For context, in the parent issue, I have created a dropdown field and renamed it to "Issues Noted" with two options "Yes" and "No".

Each parent ticket would have either 11 or 13 child issues depending on what type of system is selected when creating a ticket.

I want to do a live check on the child issues whereby when all child issues are in "Approved' status, the Issues Noted field in the parent issue will be updated to Yes. While when at least one or more child issues are in "Approved - With Issues" status, the Issues Noted field will be update to No.

As long as there is an update to the child issues' statuses, I want the parent issue to be updated - this would be the live check portion.

I appreciate any tips on this. Thank you.

[Stevan Mandić · Accepted solution]

@Nur Fatin use separate branch for each IF query.

Like this:

[Nur Fatin]

Hey @Stevan Mandić it now works as expected. Thank you so much!

[Stevan Mandić · Accepted solution]

@Nur Fatin  instead of using "if: sub-tasks match" use "if: children match" (related issues condition)

In case of "Approved" you should select if children: "all match specified JQL"

In case of "Aproved-with issues", you should select "some match specified JQL".

Note: in case you have other  issues types beside Subtasks in your epic, you can expand your if condition jqls with (for instance): type=Subtask and status =.... In order to avoid checking of issues other than Subtask

[Nur Fatin]

Hi @Stevan Mandić I have amended the rule and tested it out. It works for when I moved all Subtasks tickets under that Parent ticket to "Approved", then the Issues Noted field in the Parent ticket updated to Yes.

However, when I moved one of the Subtask ticket to "Approved - With Issues", the Issues Noted field remained as Yes, when it should be updated to No.

Could you advise where in my rule set up went wrong? Or if there is an alternative way to make it work? Thank you in advance.