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Mail Handler stopped working

Yaroslav Shevchenko
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February 20, 2014

It actualy processed only first email and nothing esle.

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Benito Picarelli
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 20, 2014

Hello there,

The general workaround is to manually flush the e-mails from within JIRA interface and then restart JIRA. Sometimes it "loses" the mail handler and a restart picks it up again.

Benito

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Yaroslav Shevchenko
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February 22, 2014

Thank you Benito.

I deleted and reset incoming email and handler that processed the email box. Works fine so far.

Norman Abramovitz
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February 22, 2014

I had a similar issue and I needed to increase the memory since outgoing email would stop randomly. A restart alone did not fix my issue.

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