We're currently facing an issue where emails are stuck in the queue and not being delivered to the intended recipients, despite the mail server and SMTP services appearing to function correctly. Can anyone help me to understand the root cause of this issue and provide a resolution?
Hi @Sanjana Kumari ,
Do you have any errors? Was this working before? Have you checked this article? https://confluence.atlassian.com/jirakb/health-check-mail-error-queue-1318891732.html#HealthCheck:MailErrorQueueinJiraDataCenter-troubleshooting
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