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Make assignee as unassigned while moving the tickets between projects

Lakshmi CH
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November 4, 2022

Hi Team,

How to make assignee as unassigned while moving tickets from one to another projects.

4 answers

1 vote
Trudy Claspill
Community Champion
November 4, 2022

Hello @Lakshmi CH 

That is a feature that Atlassian is choosing not to implement, based on the Won't Fix status of this issue.

https://jira.atlassian.com/browse/JSWSERVER-16527

0 votes
Prashantgouda KARAKANAGOUDR September 13, 2023

Using Automation rule.
Using Move issue event

Add Action update assignee and choose value as unassigned.

Trudy Claspill
Community Champion
September 13, 2023

Nice alternative!

0 votes
Fabio Racobaldo _Herzum_
Community Champion
November 5, 2022

Hi @Lakshmi CH ,

you can't do that using builtin feature. You could implement a listener based on the issue moved event that clean assignee.

This feature has been requested in the past but without success https://jira.atlassian.com/browse/JSWSERVER-16527

Hope this helps,

Fabio

0 votes
Matt Doar
Community Champion
November 4, 2022

Not sure how I would automate that. Or why. But you could bulk change the assignee to unassigned, then move the issues

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