Master - Children status change

[Francis Bleunar]

Hello, we use JIRA as a ticketing system and we also use master incident and children incidents linked to it when the issue is a problem.

Is it possible that when a master issue (which has many sub-tasks) changes of status, JIRA updates the status of all the children (sub-tasks) linked to it?

Thanking you in advance!

For better chance of getting an answer, I copy here the version of JIRA which is installed:

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JIRA v7.2.6

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[Petter Gonçalves · Accepted solution]

Hello Francis,

As @Mohamed Benziane mentioned, the JIRA Suite Utilities add-on has a post function called Copy Value From Other Field that you can use to copy the status of the parent issue to a sub-task, so it would not need any code (if you are not very familiar to it):

JIRA Suite Utilities

For more details about the solution using scriptrunner, check the link provided by Mohamed.

[Francis Bleunar]

Thanks for your swift answer, @Petter Gonçalves

I should be good with this

[Petter Gonçalves]

You are welcome, Francis.

Once you confirm that this feature has worked for you, please feel free to accept the answer so it can help other customers with the same question.

[Francis Bleunar]

Yes, I will do! Thanks!

[Mohamed Benziane · Accepted solution]

Hi @Francis Bleunar

You will need addon like JSU or scriptrunner (for scriptrunner take a look at this code it could be a good start)

https://jamieechlin.atlassian.net/wiki/spaces/GRV/pages/1212433/Post+Functions+With+Comments#PostFunctionsWithComments-Autocloseallsub-tasks

Regards

[Francis Bleunar]

Thanks for your swift answer, @Mohamed Benziane