Migrate Jira from OnDemand to new OnDemand

[Steve Hendricks]

We would like to migrate Jira tickets from one OnDemand account to another account. The new account will have a different workflow, statuses, etc.

If this is done via export-import of an XML file, can we edit XML file manually if needed to accomplish this?

What happens to user references, etc.?

[Alexey_Rjeutski__Polontech_]

If you need to keep data in old jira - https://confluence.atlassian.com/display/ONDEMANDKB/How+to+Merge+Two+JIRA+OnDemand+Instances please see the tutorial. You need to use intermediate standalone jira to solve all the conflicts of merge - and then migrate the result to target ondemand.