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Migrate doesn't work

Olav Meijer
I'm New Here
I'm New Here
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March 21, 2022

When I start the migration, I fill in de the local url and the cloud url but it just doesn't work. I seem to return to the same questions over and over. So I figured something is blocking it. I have out hosting party open the necessary ports but that didn't work either. So I stop whitelisting to allow any connection to the local url. This didn't work either.

So I am lost. Any idea what might be stopping the migration.

The url for the local jira is a localhost url and the cloud version is a 2 months evaluation version.

1 answer

0 votes
Robert Wen_Cprime_
Community Champion
March 21, 2022

I think the firewall rules are going to be more than ports.  A more thorough listing is here: 

https://confluence.atlassian.com/jirakb/preparing-your-firewall-to-migrate-using-the-jira-cloud-migration-assistant-1026058250.html

Olav Meijer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 24, 2022

Thank you for your answer. When at first it didn't work out hosting party could see something was blocked over certain ports that's why we started by opening them. I had seen the list of domains buit hoped we could somehow avoid this.

I will give it a go and will update whether it works.

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