Migrating jira project from cloud to cloud

[Eyal Taylor]

I am trying to migrate one project from Jira Cloud to another instance of Jira Cloud.

I have come across this ticket which mentions a 

Jira Cloud Migration Assistant 

I have tried following instructions, finding the app, but to no avail.

https://support.atlassian.com/migration/docs/update-or-install-the-jira-cloud-migration-assistant/

Can someone please help me find the above app so i can use it or provide further information about it?

Or can someone help in pointing me to a tool that can help migrate a single project from Atlassian that does not cost any extra? Thank you.

[Fazila Ashraf · Accepted solution]

Hi @Eyal Taylor 

For migration between Cloud instances, please try to follow https://support.atlassian.com/organization-administration/docs/copy-product-data/

Hope this helps!

[Daria Kulikova_GitProtect_io]

Hello @Eyal Taylor , before any migration, it's nice to have a copy of your data just in case to avoid data loss. To migrate Jira data between cloud instances, you can also try GitProtect (backup your data and restore to another cloud): https://marketplace.atlassian.com/apps/1228719/gitprotect-io-for-jira-backup-restore-dr-data-management?hosting=cloud&tab=overview

Regards,

[OpsHub - Enterprise class Integration and Migration Solutions for Jira]

Hi @Eyal Taylor

Yep, the Jira Cloud Migration Assistant (JCMA) is a solid place to start—but it comes with a few caveats.

Here’s what to keep in mind:

•  Field templates need to be same for that project in both Jira instances
• Team in source Jira won’t be able to work on issues till the time migration is going on. There will be hidden cost of downtime.

OpsHub Migration Manager, an Atlassian Solutions Partner can help teams that need more flexibility by:

• Migrating specific projects with full fidelity (issues, fields, comments, links, attachments)
• Enabling users in source system to use and edit data while migration is going on.
• Avoiding manual rework post-migration—especially helpful when you’re not moving entire sites

[Iryna Menzheha_SaaSJet]

Hi  

You’re on the right track with the Jira Cloud Migration Assistant (JCMA), but unfortunately, it’s not designed for migrating a single project between Jira Cloud instances—it is primarily for moving entire Jira Cloud sites to another Cloud or Data Center.

Options for Migrating a Single Jira Cloud Project

1. Jira Cloud Migration Assistant (JCMA)
   • This tool is available only for migrating entire sites, not a single project.
   • If you want to try using it, you can install it by:
     1. Going to Jira Settings > Apps.
     2. Searching for Jira Cloud Migration Assistant.
     3. Installing and running the tool.
2. CSV Export & Import (Free)
   • If you need a free method, you can export the project data as a CSV and import it into the new Jira Cloud instance:
     1. Go to Jira Issues > Search for issues.
     2. Use the JQL filter to retrieve all issues from the project.
     3. Click on Export > CSV (All fields).
     4. In the new instance, go to Jira Settings > System > External System Import > CSV.
     5. Map the fields and import.
3. Jira REST API (Technical Method, Free)
   • You can use Jira’s REST API to extract and re-import project data programmatically.
4. Third-Party Apps (Paid)
   • Some apps in the Atlassian Marketplace can migrate a single project, but they usually require payment:
     1. Project Configurator for Jira
     2. Configuration Manager for Jira

If you need a free method, your best option is CSV export/import. If you need an exact copy of your project, you may need a third-party app.

Let me know if you need detailed steps! 🚀