Migration to the cloud under one parent company, but with customization

[Kamala Geetha Francis Fernando]

The scenario is as follows: There is a company B that belongs to a parent company A. The parent company has the Jira enterprise software cloud managed by its Azure ad tenant.
Company B has a Jira software server version. Can Company B migrate to the Jira software cloud under the parent tenant for SSO and manage its own Jira licenses and customizations  ?

[Blue Ridge Consultants]

For this use case, there are quite a few factors at play and I think we would need more information to give you a good answer.

Does company B want its own segregated Jira instance under Company As org?  Is this a merge of the server and cloud instance?

If it's a merge then Jira licenses would be managed at the Company A level license and based on group / SSO policy. 

If it's separate instances Company B could manage who gets a license to their instance and could allow Company A access without another license charge.  SSO could be configured but that depends on many factors like email, AD, etc.  A more thorough explanation of this can be found here (see enterprise sections):

https://support.atlassian.com/organization-administration/docs/how-many-instances-of-a-product-does-my-organization-need/

Customizations are a bit more complicated as it depends on what the actual custom item is and if we are merging or not.  Some apps can be configured on a per-project basis while others are applied to the entire instance.  Custom workflows, screens, notifications, etc. can be kept and managed by admins from Company B just fine.  On the other hand, priority schemes don't exist in the cloud and would need to be rectified pre-merge if we are going for only 1 jira.  

Overall the answer to the question isn't easy as the use case would be specific to each instance, what's installed, and your plan moving forward.  I'd recommend reading up on how enterprise cloud billing works and go from there.

[Kamala Geetha Francis Fernando]

Hi,

Thanks for your reply.

More details to your questions:

1. Company B requires its own segregated Jira instance under Company A (parent company)

2. It is not a merge for company B, but a migration from server to cloud under Company A Tenant.

3. Company A shall manage the user administration part with AD but the licenses, and customizations needs to be handled by company B