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Modify an issue type

Pablo Fernandez
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I'm New Here
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June 2, 2018

Hi all!

I just made a custom workflow scheme and issue types scheme, but i'm having the following problem:

 

After creating all the schemes the teams asked me to all the issues can be created as a sub-task, the problem with this is that i couldn't find a way to modify those task and convert them into sub-task.

 

Is this possible? or the solutions is to create all the issues types again?

2 answers

0 votes
Moses Thomas
Community Champion
June 2, 2018

@Pablo Fernandezif you  want to  change these issue types to  subtask  you  just  bulk move them  i.e you  can move any  issuetype  to  subtask . If you  don't  want  any  other issue type to  be in the issue type scheme then remove them  and leave  only  subtask but  when  you  BULK  move them  to  subtask,   they will  have the issue type subtask.

0 votes
Moses Thomas
Community Champion
June 2, 2018

@Pablo FernandezIf you have subtask  issue type in your issue type scheme/add subtask issue type,   enter  the project   and you  can perform  bulk  operation around  the search  box for issues look for tools > bulkchange  and you can  move all  tickets to  subtask.

 

Best!

Pablo Fernandez
I'm New Here
I'm New Here
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June 2, 2018

Hi @Moses Thomas, thanks for answer. If i understood correctly your comment, you are talking about moving existing tickets from task to sub-task, this is not the case.

Standing in the issue administrator, editing the issues type scheme, there are existing types of issues that i need to convert into sub-task, so in the future it wouldn't be necessary to move every ticket to a sub-task.

For example: in my scheme a Change Request issue is a task, but i need it to be sub-task directly in the scheme.

I need to be able to edit those existing issue types. I'm asking if that possible or if the solution is to create a custom issue type again.

Thanks you for your help, please let me know if i misunderstood your previous comment.

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