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Multiple Resolution text within a Done state

David Clark
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February 28, 2019

Is there anyway of being able to select from multiple Resolution texts for a Done state.

 

We are looking to simplfy our workflow and do not want to have a load of different Done states. I would like to be able to select a resolution text (Rejected, Won't Do, Done, Cannot Reporduce etc.).

Is there a way of doing this? I have tried adding multiple reolutions into the Post script on the Done status but this is not working.

2 answers

1 vote
Nic Brough -Adaptavist-
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February 28, 2019

Resolution is a single-select field, so you can't do this.

You could add another custom field to capture the data you need, but it won't do what resolution does.

0 votes
Payne
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February 28, 2019

Nic is correct in that an issue can have at most one resolution, but I'm wondering if what you're actually asking is can you add additional resolution options. If so, the  answer is yes. Visit https://<JIRA_INSTANCE>/secure/admin/ViewResolutions.jspa

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