My project has Bugs and Storys. That have statuses mapped to NEW, INPROGRESS AND DONE.
The reports in JIRA (e.g. resolution time report) are not using the date the ticket was marked as DONE. Is there any additional configuration I need to do.
During your workflow transition to "DONE", you have to make sure that the resolution is set to a valid value (either by offering the resolution field in the screen that leads to "DONE" or via a post-action in the workflow). Also you should mark the status "DONE" as a final status (green color) in your status definition.
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