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My Jira board (project) is not shown to me.

Shivangi October 25, 2023

When I open my board they show me this error. 

 

Your Atlassian Cloud products are suspended

Your subscription for Atlassian Cloud hasn't been renewed.
If you're a site admin, go to admin.atlassian.com
View site bill to update your payment details.
Can you please let me know how I can see my board.
Its urgent please help me asap.

1 answer

0 votes
Nikola Perisic
Community Champion
October 25, 2023

Hello, may I ask which type of plan are you using, is it free?

Shivangi October 25, 2023

Yes , its free.

Shivangi October 25, 2023

Now my board is visible to me.

Like Sanjog Sigdel likes this
Shivangi October 25, 2023

Can you please let me know that why this issue arrive again and again?

I faced same issue at 9th Oct.

Nikola Perisic
Community Champion
October 25, 2023

The first thing that comes to my mind is that usually when this happens is either of the permissions or even the filters of the boards. 

Shivangi October 25, 2023

ok, can you please let me know which filters and permissions?

Shivangi October 25, 2023

ok, Thanks for your support.

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