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My KanBan board has priority icon sizing all screwed up.

Andrew KM June 17, 2021

Priority sizing and my entire kanban / backlog boards are totally screwed up...

Please help we cannot function due to this...

All I did was upgrade to 8.17.1 - and it broke everything.

Have upgraded several times before and never had this issue.

3 answers

0 votes
Gregory Hicks
Contributor
August 27, 2021

We are having the same problem with icons that was crazy big. Is there a solution for this? I tried looking in chrome, and edge with the same problem.

 

***EDIT***

So I just realized I upgraded Core and not software on our environment, when I went to applications there was an upgrade your JIRA Software to match CORE, after than and a reindex it fixed the icon sizing issue.

0 votes
Daniel Ebers
Rising Star
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June 22, 2021

Hi @Andrew KM

is this happening for more than one user? Can this be spotted using different browsers (Chrome, Firefox, Edge) also?

Have you tried going incognito in your browser window or to test a different browser for a moment?

In case this error persists is there any error visible from atlassian-jira.log, directly on your server (the log file resides in the JIRA_HOME directory on the server of your Jira installation)?

Regards,
Daniel

0 votes
Rajesh Kumar Reddy June 18, 2021

Since boards are virtual, create another Kanban board with a different name but with same settings in the new version and see.

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