Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

My Tempo app stopped working

Lorrie Browne
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 15, 2022

The Tempo app has always worked and now it just spins and tells me there is an error. I can't figure out how to uninstall the app so that I can try re-installing. I'm on.a Mac.

Error:

Something's gone wrong
Our team has been notified. If the problem persists, please contact Atlassian Support.

2 answers

0 votes
Susanne Götz _Tempo_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 16, 2022

Hi @Lorrie Browne ,

In case the problem persists, can you please create a ticket in our Tempo Support portal, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate this. 

Best regards,
Susanne Götz
Tempo team 

0 votes
Brant Schroeder
Community Champion
December 15, 2022

@Lorrie Browne Welcome to the Atlassian community

Before you do anything with the app have you tried the following:

  1. Clearing your browser's cache
  2. Trying a different browser

Are others having the same issue?

Here is information about managing apps https://support.atlassian.com/confluence-cloud/docs/manage-your-apps/ 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events