My teammate is unable to upload documents & attachments.

[Taylor Kemp]

Hi There!

My team member is unable to upload documents & attachments while in Jira?

Can you let me know how to fix this?

[Yogesh Mude]

HI @Taylor Kemp

Welcome to the community!

To attach the document to Jira issue he/she should have to Create attachments permission.

Please check if he/she has this permission or not in that project.

Here is the documentation for the same.

[Joe Pitt]

the permission scheme controls attachments.  It sounds like they aren't in a group or project role that allows adding attachments. The JIRA admin can check the permission scheme and groups. The project admin typically controls project roles.