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Need to import data and also setup a Customer Support Portal. Can the Portal be setup before importing data?

Peter Franzek April 6, 2012

Need to import data and setup a Customer Support Portal. We have data from an existing Jira instance that we will need to import. We need to setup a Customer Support Portal prior to May 1st and need some time to design and create a working process.

Can we setup and create a portal (project) before importing the legacy data?

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Gary
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 9, 2013

Hi Peter,

THis all depends on how you are importing the data, and waht format the data is in. As long as you are not doing full JIRA site imports, this should work. Full site exports will overwrite everything including users, groups, issues, etc. Our Import guide should have more info:

https://confluence.atlassian.com/display/AOD/Importing+Data

Cheers,

Gary

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