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New Users do not recieve an email notification

Norbert Minten
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 4, 2017

last friday I added three new users to Jira. All three didn't recieve an email to join the project.

Another user I create 23 august recieved an email. For another user, who I created a few weeks ago, the resend worked within a minute. He recieved the email ...has invited you to JIRA.

 

 

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Warren
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September 4, 2017

Hi Norbert

First simple check - are you sure you've got the e-mail address correct? I always copy it from Outlook to ensure no typos

Norbert Minten
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 4, 2017

Yes, I'm sure I copied them from our mail programme.

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