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New Users do not recieve an email notification

Norbert Minten
Norbert Minten
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September 4, 2017

last friday I added three new users to Jira. All three didn't recieve an email to join the project.

Another user I create 23 august recieved an email. For another user, who I created a few weeks ago, the resend worked within a minute. He recieved the email ...has invited you to JIRA.

 

 

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Warren
Warren
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September 4, 2017

Hi Norbert

First simple check - are you sure you've got the e-mail address correct? I always copy it from Outlook to ensure no typos

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Norbert Minten
Norbert Minten
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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September 4, 2017

Yes, I'm sure I copied them from our mail programme.

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