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New to Jira and have no idea how to start with assigning permissions?

hoang nguyen August 28, 2018

Hi,

As in the title, I'm a complete new user to Jira and currently trying to figure out how to use it as a software project management solution for my company. I've listed out a couple of basic starting steps below, please correct me where I might be wrong:

1.Invite users to Jira and assign them into 3 basic groups (admin, trusted and basic). As far as I have tested, all those 3 would have the right to create new projects which is not really what I want it to be. For our company, it's better if the trusted/admin are the only ones that can create projects while basic are just team members that would be assigned to specific projects only and have no other permissions to create projects or adjust project settings or so.

2.Create project and set access right (open, limited, private). One thing I've noticed is that, since we're using scrum only, if I choose the new scrum template, I can set the access right in the project settings but there is no such option if I choose the classic scrum template. 

3.Invite people to project: once again, when going with the classic template, when I invite a person to a specific project, the only role I can assign to that person is Administrators while with the new scrum template, I can choose among Administrator, Member or Viewer.

Any help would be so appreciated. Thank you.

 

4 answers

1 vote
Carlos Garcia Navarro
Community Champion
August 28, 2018

Hi hoang,

I recommend reading this article from the Atlassian documentation:

https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html

E.g., you can create a permission schema , you add users, groups or roles to the permission scheme, and then assign it to your project. If there is an existing permission schema that fits your needs you can link it to your project as well (no need to create a new one). Using roles is a good practice because in your project you can group the users that need the same permissions and then assign the permissions to the role rather than to the users users individually.

Hope it helps,

Carlos

1 vote
Bastian Stehmann
Community Champion
August 28, 2018

Hi @hoang nguyen,

welcome to this community.

I would suggest to read through the getting started guide here, this will help you a lot:

https://confluence.atlassian.com/get-started-with-jira-software/get-started-with-jira-software-937185118.html

I will try to answer your questions as well.

You are right, you will have to invite user. I do not have this groups within my cloud instance, so I don't what permissions are connected to them. Can you please check the Global Permissions Page in your Jira Settings, what groups are granted Administrator rights. If the basis group is listed there, remove it. Then the users should not be able to create projects any more.

I also do not have the different project templates in my instance but I will try to get some help from others here.

0 votes
hoang nguyen August 29, 2018

Thanks for all of your comments, based on what I have learned from those, by changing the global permissions, I can prevent people from the Basic group to create a project. However, there are still 2 other problems (numbered 2 and 3) that I have mentioned which by far, there's still no possible solution.

For the problem numbered 3, I've attached a screenshot for better understanding (this is when using the classic scrum template):

Capture2.PNG

 

-As an admin user or an user that have permission to create a project, when I try to add a person to a specific project, I could not assign any other role except 'Administrators' to that user (though that user was just created as a basic user when being added to Jira)

But when I use the new scrum template, I can totally control the roles:

Capture.PNG

0 votes
Alexey Matveev
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August 28, 2018

Hello,

There is a template in Jira Cloud called Agility. This type of projects (independent projects) can be created by a non-admin user. Independent projects are very limited in configuration. You can read more about Aglility projects here:

https://confluence.atlassian.com/jirasoftwarecloud/managing-independent-projects-942834582.html

If you want to restrict users to create independent projects, you can change the Create independent projects in the Global permissions.

If you want to have a usual Jira project, just do not choose the Agility template.

Alexey Matveev
Rising Star
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August 29, 2018

Have a look at the permission scheme for the first project. Are there any other role beside the Administrators role?

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