No administrator access via crowd after upgrade JIRA from 4.2 to 5.1

[John Kenny]

I upgraded my JIRA install from 4.2 to 5.1 but now when I log in I do not get administrator access even though I am in the jira-administrators group. My authentication is via a CROWD 2.3.3 installation.

[John Kenny · Accepted solution]

I had run through that to no avail.

Scenario A:

selectperm_parameter fromschemepermissions wherePERMISSION=0;

jira-administrators

selectperm_parameter fromschemepermissions wherePERMISSION=44;

jira-administrators

selectchild_name fromcwd_membership whereparent_name='jira-administrators';

rgolden

jira

jirauser

jkenny <-- this is my user

admin

So from that it should be correct no?

I wonder why this:

SELECT * FROM schemepermissions WHERE permission IN (0,44);

returns:

10000 0 group jira-administrators

10041 44 group jira-administrators

Should the perm_parameter for perm 44 be change to jira-system-administrators in the DB?

[John Kenny]

I had to run this: UPDATE schemepermissions SET perm_parameter='jira-system-administrators' WHERE permission=44;

and add jira-system-administrators to my crowd.

[LucasA]

Hello,

This is quite odd, but don't worry. You can follow what is described in this article (the Crowd users are also kept on the JIRA database) to retrieve your JIRA administrator permissions. Just remember to perform a database backup before modifying any value.

Best regards,
Lucas Timm