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No email notification

Anoop Krishnan
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August 4, 2022

I'm not receiving any email notifications despite the email notification setting is enabled.  

2 answers

0 votes
John Funk
Community Champion
August 5, 2022

Hi Anoop - Welcome to the Atlassian Community!

Sometimes Atlassian will blacklist an email address for some reason or other. I would open a support ticket with them to see if this has happened.

https://support.atlassian.com/contact/#/

Good Luck!

0 votes
sai chinamuthevi
Contributor
August 4, 2022

Hi

If you are a Jira admin open the issue and in admin section check notification helper and enter your username Jira will show you why you are not getting notifications .
then follow those steps to get Notifications.

notification.PNG

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