No notification when tasks are assigned

[Lorena Oberbichler]

I have all notifications, including email notifications, enabled in the settings, but I don’t receive an email when a colleague assigns a task to me. However, I do receive an email when a comment is made on a task or when I am mentioned in a comment. The settings are the same as those of other team members. What setting could be causing this?

[Igor Medeiros - Modus Create]

Hi @Lorena Oberbichler

If you are open to using 3rd-party solutions for your case, our app Notification Assistant for Jira can help you with this scenario.

It allows you to customize and manage notifications in a way that suits your company's custom needs, including, but not limited to creating custom email templates and rules.

Feel free to reach out.

[Yash_reddy]

Hi @Lorena Oberbichler 

Welcome to the atlassian community

Please check the notification scheme of project if Issue Assignee is notified or not.

To check the Notification scheme Go to Project Settings>Notifications

Let me know if this helped.

[Lorena Oberbichler]

I have just activated everything there as well

[Yash_reddy]

Hi @Lorena Oberbichler this  is user profile settings.

please check the project notification scheme if there is a notification that is send to Assignee.

You can check that going to project settings >Notifications> you’re assigned to an issue- current assignee

project admins can check above