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Not Able to Drag issues in a Kanban Board

Farah Rammal
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July 22, 2019

Suddenly not able to drag issues on Kanban Board to certain columns (not all of them).
However, transitioning issues via Workflow buttons is possible. 
Please note that the kanban board is for a JSD project.
As shown in capture 1, I can not move it to "Done" or "Canceled".

I tried updating the add-ons since we recently moved to a new version of Jira.
Tried re-indexing. Still not working.

1 answer

0 votes
Pete Singleton
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July 22, 2019

Have you checked the board configuration to ensure the workflow statuses are correctly mapped to the columns on the Kanban board?

Farah Rammal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 22, 2019

Hi Pete,

Thank you for your reply.

Yes, the workflow statuses are correctly mapped.

What confirms this also is that the dragging was working before, and stopped without changing any workflow statuses, or board configuration.

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