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Not able to attach screenshot as it hangs frequently in the description.

anshu
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September 18, 2019

Hi,

Hitting the following issue frequently.

ISSUE:

When we try to attach screenshot in the description it frequently hangs. Please help us on this issue.

Thanks

Anshu.

 

1 answer

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elenushhh
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September 18, 2019

Hello @anshu 

I used to have this problem when attaching screenshots in comments. I think it's a bug. 

the behavior is like this? :

Write description/comment

Add attachment 

Save button does nothing?

 

Solution ( for me ): 

Write description/comment and save.

Edit description/comment and add attachments then save.

Let me know if it works for you :)

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