Not able to change email address for my JIRA account

[Naibedya Kar_OLD]

Our system administrator wanted to change my current email to a different email. When he changed it, I got an email on my new email that, my email is already associated with another Atlassian account.

Then I went to the account where the new email is registered and deleted my email from there. Thought it was deleted, but it also said that I can revoke my access within next 14 days. 

Anyway, I asked my system admin to change my email again which he did change, but I never get any email on my new email to create new password or login etc.  Do I have to wait for 14 days and then he will try to change my email? Or is there a way to completely remove my email before then.

Just to inform, we are using a manged JIRA account here.

Can you please help me urgently on this.

[Naibedya Kar_OLD · Accepted solution]

Our admin suggested to change the email id to something different(my personal emailId) and this process will free up my email I want to use. So this thing did the trick and my email id was updated by him. 

[Gonchik Tsymzhitov]

Hi!

Did you report directly to the Atlassian support about that? 

And it will be good, if admin will post to support 

https://support.atlassian.com/contact/#/

[Naibedya Kar_OLD]

Thanks Gonchik for your help. Anyway I able fix this. Let me describe how.