Not able to import test cases to Zephyr via excel

[archana_veerathappa]

I get the below error while i try to import the test cases written in excel. Assignee field is not working in-spite of trying all names and format.

this is when i give nothing in the assignee column:

Master Row : 1, Sheet Name : Sheet1, Error Message : Error while creating issue : {"assignee":"The default assignee does NOT have ASSIGNABLE permission OR Unassigned issues are turned off."}

Master Row : 4, Sheet Name : Sheet1, Error Message : Error while creating issue : {"assignee":"The default assignee does NOT have ASSIGNABLE permission OR Unassigned issues are turned off."}

When i give a valid name firstname.lastname or firstname.lastname@gmail.com or firstname_lastname:

Master Row : 1, Sheet Name : Sheet1, Error Message : Error while creating issue : {"assignee":"Specify a valid value for assignee"}

Master Row : 4, Sheet Name : Sheet1, Error Message : Error while creating issue : {"assignee":"Specify a valid value for assignee"}

[CHINNAMUTHEVISAI.SATYANARAYANASHARMA]

Hi,

Please check the permission scheme for that project and see the assignee have permission or not.

[archana_veerathappa]

Hi @CHINNAMUTHEVISAI.SATYANARAYANASHARMA , I have been given 'Admin, PM, QA, SQA' permissions. But still it is not working.