Not able to use JIRA effectively because of console errors

[Vikas Giri]

Facing console errors from past many days. How do I raise a ticket to JIRA people.

[Marc - Devoteam · Accepted solution]

Hi @Vikas Giri 

Are there 3rd party app used in the system, it can be that one of the apps is malfunctioning due to not being licensed anymore.

[Marc - Devoteam]

HI @Vikas Giri 

As you mention to @Carlos Garcia Navarro reply, I suggest to make sure you are on the latest version of Chrome is you are, clear your complete cache and cookies and try again.

[Vikas Giri]

I have removed all the third party apps and my issue is resolved now.

Thanks a lot @Marc - Devoteam  and @Carlos Garcia Navarro 

[Vikas Giri]

Although console errors are present, but they are not hampering my functionality

[Carlos Garcia Navarro]

Hi @Vikas Giri ,

Welcome to the Community! How are these errors manifesting on the user side (sometimes console errors could have no impact on how the tool is used)? Are all users experiencing the same issues? 

This is the link to contact Atlassian support: https://support.atlassian.com/contact/#/

[Vikas Giri]

I am using google chrome Version 129.0.6668.90 (Official Build) (64-bit)

I think it is happening to me.

I can use JIRA on EDGE browser without any issues.

On Chrome, I cannot use filter on my tickets.