Not allow some people to raise support tickets

[Noorjjy Hussain]

Hi Team

I am looking into an option where I have 2 sections in Confluence.

1. A section where all the documents will be created and available to admin users

2. A separate section where all the documents will be created and available to normal users (not admins).

3. The normal users should not be able to raise support tickets, but can have view access to documentation

4. Only the admin users will have access to raise support tickets from confluence

We have linked our Jira Service Desk with Jira Confluence

Any help is greatly appreciated thank you

Regards

Noorjjy Hussain

[Cristian Ionescu · Accepted solution]

Hi Noorjjy,

Maybe this article can help you:https://community.atlassian.com/t5/Answers-Developer-Questions/Create-a-jira-issue-from-Confuence-with-custom-form/qaq-p/517952