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Not finding "Statuses configuration" option while creating Time in Status field

satba87
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January 16, 2023

I want to track the time spent by the issue in each status so after going through several article I found configuring "Time in Status" field would help us to some extended. So I did the following steps 

 

Step 1: Settings -> Issues - Custom Fields -> Create Custom Fields -> Advance -> "Selected Time in Status" -> Configured Name and Description -> Create 

Step 2: Selected the screen (Project) the field to need to be reflected

Step 3: Update the scheme Context 
1) Choose the issue types

2) Choose the applicable context

Problem statement 

1) Newly configured issue not showing up in any of the issue 

2) I did not come across a place to configure what  are the status to configure the field.

Someone please help me.

 

5 answers

5 votes
Karolina Wons_SaaSJet
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January 17, 2023

Hello @satba87 

As @Ste Wright mentioned, you can try Time in Status for Jira Cloud developed by my SaaSJet team. 

It generates 7 types of status time reports, including the Time in Status one. 

GIF TIS.gif

You can monitor time in status both on the Grid and on the Chart views.  Moreover, you can display it directly on the issue card layout. So there will be no need to open the add-on to track the time spent in the particular status.

ezgif.com-gif-maker (1).gif

You can try a free 30-day trial version or please ask me if you have any additional questions.

Hope you find it helpful.

0 votes
Madhu_RVS
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January 17, 2023

Hi @satba87 

Welcome to the community !!

As an alternative you can also try out our plugin,

Time in Status Reports 

The add-on provides the time in each status for the entire lifecycle of the issue.

Also multiple reports are available to track issue time with Assignee.

You can group multiple statuses and only include the ones you need to define a total combined time in those statuses.

Do try it out.

Disclaimer : I work for RVS, the vendor for this app

TIS.PNG

0 votes
Emre Toptancı _OBSS_
Atlassian Partner
January 17, 2023

Hello @satba87 ,

If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center.  

The best part is, our app uses existing Jira issue histories for its reporting so it will also work for your past issues when installed.

Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee

tisCloud_StatusDuration_LeadTime_with Estimates.png  tisCloud_AssigneeDuration.png     

The app has Consolidated Columns feature. This feature allows you to combine the duration for multiple statuses into a single column and exclude unwanted ones. It is the most flexible way to get any measurement you might want. Measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

And the app has a REST API so you can get the reports from Jira UI or via REST.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png

Using Time in Status you can:

  • See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
  • Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
  • Export your data as XLS, XLSX, or CSV.
  • Access data via REST API. (for integrations)
  • Visualize data with various chart types.
  • See Time in Status reports on Jira Dashboard gadgets

Timepiece - Time in Status for Jira

EmreT

0 votes
Mehmet A _Bloompeak_
Atlassian Partner
January 17, 2023

Hi @satba87

Welcome to Atlassian Community!

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app.

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a free solution, you can try the limited version Status Time Free.

Hope it helps.

0 votes
Ste Wright
Community Champion
January 16, 2023

Hi @satba87 

Unfortunately, the Time in Status field does not work in this manner.

This field only drives two Dashboard Gadgets - Average Number of Times Spent in Status, and Average Time Spent in Status - it does not add a field you can reference from a Jira Issue.

---

You might be able to do this using Automation, and numerous Custom Fields, but I envisage it would be complex to create, and not provide optimum results.

Instead, I'd recommend considering an App for this - for example...

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Let us know if this helps!

Ste

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