Not getting email notification upon issue creation

[Deleted user]

I created issue on Jira software under a project. But for some reason, I am not getting the email notifications. On project settings, I can see I have following scheme,

[Sachin · Accepted solution]

Hello Amulya,

- First thing I would do is check if "outgoing mail" is enabled (settings --> system --> mail --> outgoing mail)
- Second I would confirm if "Email notifications for issue activity" is enabled in your personal settings 
- Then I would use "Notification Helper" to  figure out why you didn't get an email notification for events concerning a specific issue, e.g. when a comment was added.

let me know if that helps, if not I would be happy to further look into your issue.

Best,
Sachin,

[Deleted user]

Thank you Sachin.

1. It is enabled.

2. Checked on all boxes

3. See the attached log.

Still unable to get any email notification when I changed the status from "progress" to "done" or change the description.

[Deleted user]

It started to work. The notifications came a little late.

Thank you very much.