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Not getting invitation email

vralpatel
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February 9, 2023

Hi my employer is trying to give me an access but I am not receving any invitation email for the bitbucket repository. 

Can you please help? viralpatel79@gmail.com and viralpatel79@yahoo.com

2 answers

0 votes
Andy Heinzer
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February 9, 2023

Hi,

We are currently tracking an incident where these invitations and some other notifications appear to not be going out for some users.  We are tracking this over in https://jira-software.status.atlassian.com/incidents/q6q5df85568d

I recommend subscribing to that statuspage incident for updates on this.

0 votes
Trudy Claspill
Community Champion
February 9, 2023

Hello @vralpatel 

Welcome to the Atlassian community!

Does you employer pay for their Atlassian product use, or are they using the Free versions of the products?

Please provide your Administrators with this link.

https://community.atlassian.com/t5/Jira-Software-questions/An-User-does-not-receive-the-invitation-mail/qaq-p/1923892

If they are paying for the Atlassian products, the Site Administrators can open a support case directly with Atlassian to get assistance.

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