Hello, I am setting up my jira for my team, and they are not receiving confirmation emails to start with Jira... Its so annoying.
Their emails is:
<removed by Atlassian Support>
Hello @Daniel Eads Would you please help me again with this same issue,
new hires, new emails and they are not getting the Atlassian confirmation email when they join, domain @gobetterfly.com
Thanks in advance !
Hi @Mario Tobar ,
I saw your domain pop up on another question today as well, and have cleared several email addresses off the list.
Cheers,
Daniel | Atlassian Support
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Filip Budny , welcome to the Community!
These email addresses returned this error back to our mail service:
511: 511 sorry, no mailbox here by that name / skrzynka pocztowa odbiorcy nie istnieje (#5.1.1 - vuser)
As a result, our mail delivery service paused notifications to those addresses. This can happen for example if invitations are sent out before the mailboxes are completely set up (some mail servers take several minutes to make a mailbox active). I've cleared the pauses from our system, and further attempts to send the confirmation emails will flow out now. Assuming there are no additional issues that would cause your organization's mail server to return the emails, they should be delivered going forward.
Cheers,
Daniel | Atlassian Support
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.