Hey support-team,
we currently receive reports from employees, who don't receive jira-notifications.
I do receive all necessary notifications, so it seems to be an individual problem.
This concerns "@mentions" and approval-mails.
What information do you need?
I had have issues with 0365 sometimes . Had such similar issues , it could be an issue at mailserver end too .
Individual Profiles in 0365 had to make some changes with regard to FROM : EMAIL ADDRESS
Thank you for your suggestion, I'm contacting our mailserver admin.
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To be honest this could be a rabbit hole of chasing things. I would go ahead and open a support ticket with Atlassian.
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Thank you for your suggestion, I tried, but it seems only to be valid for cloud-customers.
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