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Not receiving email notifications after reactivating account

Vuong Nguyen
Vuong Nguyen
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May 6, 2020

Hi, 

 

I've just recently returned to a company after a few months so someone had to reactivate my account. Since then, I haven't been receiving any email notifications, I have checked my settings and I believe there's nothing there to prevent me from receiving email notifications. Please can someone have a look?

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CEDRIC DEVAUX
CEDRIC DEVAUX
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March 1, 2023

Hi Vuong,

 

I hope your found the solution ...

In you case, your mailbox was blacklisted on Atlassian, you must open a ticket to Atlassian support to whitelist your email address

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