Not receiving email notifictions for any updates on jira

[Madhu sudhan]

Not receiving email notifictions for any updates on jira, pls help in resolving the issue

[Dan Breyen]

@Madhu Sudhan If you are aware of specific individuals that aren't getting emails. Atlassian has requested you open a support ticket with them and they can check on the status of those specific email accounts.  They told me that if they are having issues with a particular email address, they will stop sending emails to it.  

I would open that ticket and see if support can help.

[Pasam Venkateshwarrao]

Hi @Madhu sudhan 

Can you ask your IT team to check Google settings whether they are restricted for some Emails.

[Pasam Venkateshwarrao]

Hi @Madhu sudhan ,

if you are site admin ,subscribe the updates.then you will receive notifications

[Madhu sudhan]

@Pasam Venkateshwarrao , i already subscribed, but still not receiving