Not receiving verification email for Jira Account

[Desmond Techie]

Verification emails sent to my email are not being received. Can anyone please help with this?

[Jehan Bhathena · Accepted solution]

Hi @Desmond Techie ,

There can be a few reasons why this email doesn't receive the invitation emails:

• Turntabl.io may have blocked the incoming mails from bulk mail Senders
• Perhaps the user receives the mail but it's redirected to the spam/junk
• In case none of these work reach out to the Atlassian support to debug the mail sending

PS: would suggest removing the mail from your question, else it may be misused

[Desmond Techie]

Hi @Jehan Bhathena 

I reached out to support, and it turns out there was an email suppression from their side. Thanks for your help and suggestion!

[abhishek_sharma03]

Hi @Desmond Techie - You need to contact Atlassian for this issue. Please raise a support ticket.

BR

Abhishek