Notification for non-updated ticket/bug in the last few days

[mkalousova]

Hello, is there any possibility to receive a notification email, when a ticket/bug is not updated in the last for example 2-3 days? 

Thank you

Marie Kalousova

[Ashu Tyagi]

@mkalousova  Simplest way would be to create a filter something like Project = xyz AND issuetype = bug And updatedDate <= -2d  

After you have created the filter Subscribe to that filter and that would sent you an e-mail with results according to frequency set by you.

You can also use Project automation to do same thing , also make sure you do not include closed tickets in the filter as those might not be updated 

[Jack Brickey]

Besides the subscription filter method you could consider creating automation that would run daily and check for issues that haven’t been updated for whatever period of time you’re interested in.