Notifications for specific changes

[nehagupt]

Hi - Instead of "watching" an entire issue, is there a way to just watch certain components of the issue such as just start date/due date changes?

[Yuliia_Borivets__SaaSJet_]

Hi @nehagupt 

Check out Example 5 (When the due date changes, get an email notification) from this article:

Jira Automation rules for due dates [5 examples]

[Trudy Claspill]

Hello @nehagupt 

Welcome to the Atlassian community.

There is not a way for an end user to specify that they want to "watch" only certain changes on an issue. When a user is added as a Watcher they will receive all notifications for Watchers as specified in the Notifications configured for the project.

It would be possible to develop a work around with an Automation Rule to notify specific people when specific fields are updated, but that could introduce a lot of maintenance work if different people want notifications for different fields.

[Trudy Claspill]

Automation Rules can be created by Jira Administrators, and by Project Administrators if the Jira Administrators have set the permission to enable that globally.

If they have enabled that and you are a Project Administrator for the project, then you would find the page for interacting with Automation Rules for a project under Project Settings > Automation.

There is a built in library of rule templates, but there is not one for this scenario. You would have to develop the automation rule yourself. Of course, you can get tips and help from this community. There is an additional online space where people have shared automation rules here: 

https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC

[Trudy Claspill]

Something you'll want to think about with the rule is how you will keep track of who should be notified.

Do you want that to be configurable per issue? If so, you might want to add a custom User Picker field that supports selecting multiple users. You could use that in the rule to dynamically derive the list of users that should receive the email.

If you have a static list of users per project, you could hard code that into the rule, with a copy of the rule for each project.

[nehagupt]

Okay got it! I'm not able to find the automation rule on my project.. Could you help guide me? I think it would be useful for people on my team to get notifications on start /due date changes , don't think other fields would be necessary.