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One of two closed sub-tasks show up in filter but the other does not

Christian Hofmann
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December 5, 2023

Hi,

 

I use a filter to see all "not closed" tasks. Now there are some sub-tasks in the list with the status "in work" but actually they are still closed. So i googled and found an answer where this is kind of "works as designed" if the parent issue is still open.

BUT:

- The parent issue is open
- sub-task 1 is open -> is shown in the filter
- sub-task 2 is closed -> is shown in the filter
- sub-task 3 is closed -> is NOT shown in the filter

Sub-task 2 and 3 look exactly the same for the filter. So for me this does not look like "works as desigend" :D

Can someone help me out here? I would like to only see not-closed tasks.

Ah, the filter goes like this:

 

 

project = ABC AND component in (X, Y) AND status not in (closed, solved) AND issuetype not in (Theme, Initiative, Epos) ORDER BY due ASC

1 answer

0 votes
Charlie Misonne
Community Champion
December 5, 2023

Hi Christian,

Are you using the filter in an agile board or on the issue search page?

On the search no closed sub-tasks should be displayed, regardless of their parent's status.
Perhaps you need to reindex Jira or just the project you are searching in and see if that solves anything.

Christian Hofmann
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 5, 2023

Hi Charlie,

thanks for your reply. 

I am pretty new to JIRA, so actually I have no clue :D 
I got a surch field where I post this filter. Ah and there is a button called "print agile card".

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