Out org admin is no longer working at out company, how to replace it?

[Gilad Rabinovich]

Out org admin is no longer working at out company, 

and I cannot reach him for transferring the role

[Valerie Knapp · Accepted solution]

Hi @Gilad Rabinovich , welcome to the Atlassian Community and thanks for your question.

Was the former employee org admin the only org admin for your site? If so, you will need to contact Atlassian for support with this, as as anyway, we cannot access your site or settings.

https://support.atlassian.com/contact/ 

Do you or anyone else access the area admin.atlassian.com? If so, you should at least be able to suspend the access of this person.

https://support.atlassian.com/user-management/docs/remove-or-suspend-a-user/ 

I hope this helps but if you have other questions, please write us here.

Best regards

[Walter Buggenhout · Accepted solution]

Hi @Gilad Rabinovich and welcome to the Community!

That is sad to hear; it is always a good idea to have at least 2 Org Admins in your environment to avoid scenarios like this in the future.

You'll need to reach out to Atlassian support directly via https://support.atlassian.com/contact to get this resolved.

Hope this helps!

[John Funk]

Hi Gilad - Welcome to the Atlassian Community! I am going to mark Valerie's answer and Walter's answer as accepted. Please let jus know if you still have questions.