Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Outgoing mail

Jira admin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 12, 2018

Ceased to leave notifications to all users.
Tell me how and where can I see the logs (log) of outgoing mail?

at me all recipients receive letters from the processor of letters "jira@jira-imp.atlassian.net"

2 answers

1 vote
Jira admin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 13, 2018

Good day,
Thanks for the info.
I have a Jira SD project (https://jira-imp.atlassian.net/projects/MSP/queues/custom/137).
Users with addresses *name*@mspbank.ru ceased to receive absolutely all notices about the establishment of pzayavka, comments, decisions.
It happened on the 5th or 6th of April. I tried the admin panel, and saw that the notifications are gone. But the user does not receive from.
They checked on their server, and they do not have messages received from the addressees "jira@jira-imp.atlassian.net" or "msp@impeltech.ru".
My client is experiencing serious difficulties due to the fact that he does not receive any notifications. They request logs of sent messages from the "MSP" project with a handler jira@jira-imp.atlassian.net

0 votes
Gabriel Senna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 13, 2018

Hi Игорь,

For us to better help you, I'm going to need additional information.

Do you want to check an log of the emails you received or the email you sent?

Besides that, could you please clarify which email do you want to check the logs?

With this information, I should be able to better help you.

Suggest an answer

Log in or Sign up to answer